Invitations FAQ

Frequently Asked Questions - Invitations

Do you offer physical samples?

We don't send physical samples, but we will send a digital proof so you can review your personalised design in full before anything goes to print.

How does the digital proof process work?

Once you have placed your order and provided your personalisation details, we will create a digital proof of your invitation and send it to you by email. Printing only begins once you have reviewed the proof and given us your approval by return email. Please check all names, dates, times, venues, and wording carefully before approving.

What card stock are the invitations printed on?

Our invitations are printed on 325gsm FSC-certified smooth matt card, giving a clean, premium finish that is kind to the environment.

How long does production take?

Once your proof has been approved, your order will be produced within 2-3 working days.

How long does delivery take?

Orders are dispatched using standard delivery and typically arrive within 2-3 working days of dispatch.

Can I make changes to my personalisation details after ordering?

Yes, you can request changes to your wording or details at any point before you approve your digital proof. Once you have approved the proof, production begins and no further changes can be made, so please take your time reviewing everything carefully.

What if I supplied incorrect details and they have already been printed?

We take great care to reproduce your details exactly as provided, so please double-check all information before approving your proof. If an error occurs on our side, we will arrange a reprint at no cost to you. If the error was in the details you supplied and the proof was approved, a reprint would be charged at the standard rate. If you notice a mistake before approving your proof, simply let us know and we will correct it straight away.

Still have a question?

If you can't find the answer you're looking for, please get in touch and we'll be happy to help.